AGM Grand Resort

AGM Grand Resort (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

If you have any questions, please contact us at:

• 📞 Phone: 97489 39300
• 📧 Email: info@primebeachresort.in

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full Name
• Phone Number
• Email Address
• Address
• Identification details (when required for booking)
• Payment information

B. Non-Personal Information

• Browser type
• IP address
• Device information
• Pages visited
• Date and time of visit

2. How We Use Your Information

We use the information we collect for:

• Processing room bookings and reservations
• Responding to inquiries and customer service requests
• Sending booking confirmations and updates
• Improving our website and guest experience
• Marketing and promotional communication (only with your consent)
• Compliance with legal obligations

3. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

• Enhance user experience
• Analyze website traffic
• Remember your preferences

You can disable cookies through your browser settings; however, some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with:

• Payment processing partners
• IT service providers
• Government authorities when required by law

All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary:

• To fulfill booking purposes
• To comply with legal and regulatory requirements
• For internal record-keeping

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications

To exercise these rights, please contact us at info@primebeachresort.in.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

9. Children's Privacy

Our services are not directed toward children under 18 years of age. We do not knowingly collect personal information from minors.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.